Work

Case studies, with the methodology attached

Every number below states what was measured, over what window, and by what method. Where a client cannot be named we say why rather than inventing a company.

All work 4FinTech 2Healthcare 1SaaS & marketplaces 1

Saltea

Rebuilding subscription billing and entitlements at Saltea

Every price change at Saltea needed an engineering release, and mid-cycle plan changes were priced three different ways. We moved pricing out of the application and rebuilt the billing surface on top of it.

Off the engineering critical path entirelyTime to publish a pricing changeFrom catalogue cutover onward

Mirolens

Removing hand-keyed identifiers from a retinal screening imaging pipeline

Screening sites were typing patient identifiers into camera consoles and sending graded outcomes on as documents. We made capture pull from a worklist and exposed the outcomes over a FHIR API.

Six fewer typed fieldsFields typed at the camera console before captureAt cutover

Zafarin

Closing the daily reconciliation break queue at Zafarin

Zafarin's daily safeguarding reconciliation produced a queue of breaks that finance operations cleared by hand every evening, and the queue grew with transaction volume. We rebuilt the partner feeds, the ledger and the break workbench underneath it.

From a nightly hand-cleared queue to an exceptionEnd-of-day breaks left for manual clearingMeasured over the twelve weeks after cutover

Vertigem

Making offline receipt capture reliable in Vertigem's expense platform

Receipts captured outside mobile coverage were dropped without anyone noticing, on shared handsets that killed the app mid-upload. Our engineers worked inside Vertigem's squads on the capture path and the reconciliation queue.

From silent loss to deferred deliveryCaptures lost when a handset left coverageMeasured over the eight weeks after the outbox shipped on both platforms

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